#Divvy bikes near me software

'It's frustrating, but this is the first day so they will have to work out the bugs,'' said Baldi, 41, a professor at Western Illinois University who was visiting Chicago. Avid cyclists like Greg Baldi were somewhat forgiving. The station was listed as open on CycleFinder, which is an app that receives information directly from the Divvy program. The bike station at Kinzie and State streets had plenty of empty slots, but the station and the self-service kiosk were out of order, making it impossible to return bikes.

#Divvy bikes near me software

Kubly said data were not immediately available regarding software and hardware problems. We are seeing fewer customer service calls than we actually anticipated,'' said Scott Kubly, managing deputy commissioner at the Chicago Department of Transportation. 'Mostly what we heard, by monitoring social media, has been an overly positive response. City officials downplayed the problems as isolated and said they were typical of bike-share start-ups in other cities. Riders are responsible for the $1,200 bikes until they are securely in the docks. In some cases, available locking devices would not accept bikes being returned, riders said. is supposed to balance supply and demand by loading bikes in vans at overflow locations and shuttling them to other stations. Under its contract with the city, Divvy operator Alta Bicycle Share Inc. Random checks found that at some Divvy docking stations downtown, every slot to lock up a bike was already occupied. It might not have helped Divvy's chances of success to stick with plans made almost three weeks ago, which put its inaugural day of service on the same day as the Blackhawks' Stanley Cup victory parade through the jam-packed Loop. Anyone want to share a cab?'' Stegmaier asked two other Divvy customers who were detoured from their intended journey. 'By now I thought I would already be where I need to be. Dan Stegmaier, 27, of Lisle, hurriedly hailed a taxicab on Illinois Street near Navy Pier after he pedaled more than a mile out of his way, trying three different Divvy stations, on the heavy and somewhat clunky three-speed bike to find an available bike dock where he could drop off the bike. Despite a two-week delay in introducing the service in order to address technical glitches, Friday's launch was less than smooth for riders who encountered hassles while attempting to return the bikes they had checked out from one of the 68 Divvy docking-station locations downtown and in River North. (Nancy Stone/Tribune)Ĭhicago's federally funded Divvy bicycle-sharing program rolled out on Friday, and the shared experience some customers came away with was frustration. The Divvy bike-sharing program displayed its rides and map of 400 stations at Bike The Drive in May.